Soul Miracles shall replace/exchange the products only if the product received is damaged during shipping. The products shall not be replaced or exchanged for any other reasons as specified. If the customer is desirous of getting his product exchanged, he shall contact us at mail@manmeetkumar.com
Soul Miracles LLP shall entertain the requests for exchange only if the same has been raised within 24 hours from the date of delivery of the product. Please make a video while opening your package to claim any damage or missing article.
At the time of making a request for exchange, the customer shall share a receipt or proof of purchase along with the image of the product (in case of broken product received).
Only the particular product with broken product shall be exchanged and not the entire lot.
Transportation cost for sending the product to Soul Miracles office shall be borne by the customer.
The customer shall pack the product with due care. In case the product received at the premises of the vendor is damaged or worn out, the customer shall not be eligible for exchange.
Once the returned item is received and inspected, we shall send you an email to notify that we have received your item(s). We shall also notify you of the approval or rejection of your exchange request through email.
For any query or delay in the process, please contact us on at mail@manmeetkumar.com
Crystals once purchased cannot be returned or exchanged as they are Cleansed, Energised and Reprogrammed by Dr. Manmit Kumarr.
If there are any breakages observed after you wear them, there is no return, exchange or refund.
We do always welcome suggestions for improvisations. Kindly mail us your valuable inputs at mail@manmeetkumar.com